We’re here to help! At K2 Spice Spray World, we value your questions, feedback, and suggestions. Whether you have inquiries about our products, need assistance with an order, or simply want to learn more about what we offer, feel free to contact us. Our dedicated customer support team is ready to assist you.
How to Reach Us
For general inquiries, order updates, or support, email us at:
📧 k2spicesprayworld@gmail.com
We aim to respond to all emails within 24-48 hours.
Phone
Prefer to speak with someone? Call us on WhatsApp at:
📞 +1 (920) 298-3048
Our customer service representatives are available:
Monday to Friday: 8:00 AM – 9:00 PM (EST)
Saturday: 8:00 AM – 11:00 PM (EST)
Closed on public holidays.
Live Chat (Replies are immediate)
Need immediate help? Use our Live Chat feature for quick answers to your questions. You can find the chat button in the bottom right corner of our website.
Frequently Asked Questions
If you have some questions, feel free to visit our FAQs page or scroll down to read common questions and answers about our website, products, shipping, and policies.
Q: What payment methods do you accept?
A: We offer a variety of secure payment options for your convenience:
– Chime
– Apple Pay
– Bitcoin (BTC) – Enjoy a 10% discount on your order when you pay with Bitcoin! Please contact our support team for details on applying this discount.
Q: How long does delivery take?
A: Delivery typically takes 3 to 4 business days after your order is confirmed and payment is received. Delivery times may vary based on your location and shipping conditions.
Q: Is my personal and payment information secure?
A: Absolutely! We take your privacy seriously. Our website uses industry-standard SSL encryption to protect all data transmitted between your browser and our servers. We adhere to strict data protection policies and do not share your information with third parties. You can review our Privacy Policy and contact us if you have any questions.
Q: What happens after I place an order?
A: Once your order is placed and payment is confirmed, you will receive an order confirmation
email. We will notify you with tracking information as soon as your order is processed and shipped.
Q: Will I receive an invoice for my order?
A: Yes, you will receive an invoice via email once your payment is processed. If you need an additional
copy of your invoice, please contact our customer support team.
Q: How can I inquire about your products?
A: Our knowledgeable staff is always ready to assist you with product-related questions. Feel free to
reach out via email, live chat or phone during our business hours, and we’ll provide detailed information about our whole melt extracts, their effects, and usage recommendations.
Q: Do you offer bulk ordering options?
A: Yes! We offer bulk ordering to all customers. Please contact our sales team directly to discuss your needs and receive a custom quote.
Q: Do you have return policy?
A: Yes we do. If you receive a defective product, please contact us within 48 hours of receipt, and we will work with you to resolve the issue. However please do review our Return and Refund page before reaching out to our team.
Contact Us Form
If you’d prefer, you can fill out the contact us form below, and we’ll get back to you as soon as possible:
We’re Here for You!
At K2 Spice Spray World, customer satisfaction is our priority. No matter your question or concern, we’re committed to providing the assistance you need. Thank you for choosing us—we look forward to hearing from you!