Refund and Return Policy
Welcome to K2 Spice Spray World Refund and Return Policy. We value your satisfaction and strive to ensure a seamless shopping experience. Please review our policy details below:
Return Policy
- Eligibility: Returns are accepted within 14 days of purchase for unopened and unused products. Items must be in their original packaging and condition.
- Process: To initiate a return, please contact our customer service team with your order details. We will provide instructions for returning your product.
- Return Shipping: Customers are responsible for return shipping costs. We recommend using a trackable shipping method to ensure the item arrives safely.
Refund Policy
- Refunds: Once your return is received and inspected, we will process your refund. Refunds will be issued to the original payment method within 7-10 business days.
- Non-Refundable Items: Opened, used, or damaged items are not eligible for refunds. We also do not offer refunds on sale or clearance items.
Exchanges
We currently do not offer direct exchanges. If you wish to exchange a product, please return the original item and place a new order.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. We will arrange for a replacement or refund at no additional cost to you.
For any questions or assistance, our customer service team is here to help. Thank you for choosing K2 Spice Spray World. We appreciate your business and strive to provide the best service possible.